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The incident occurred this past Saturday, February 2, 2008, while Singapore Airlines Flight SQ802 was at an altitude of 36,000 ft., say news reports. According to an article about the incident on Channel NewsAsia, the aircraft first made a rapid descent first to 32,000 ft, and then to 10,000 ft, at which point the situation stabilized. Cabin oxygen masks deployed during the descent.
Passengers were accommodated on other aircraft to continue their journey to Beijing.